Looking for a BT MyDonate Alternative?

Has the closure of BT’s MyDonate service caused your charity or non-profit website to stop accepting donations?

There is an alternative

Find out more

Reldesk is the alternative

With the closure of BT’s MyDonate system many of the 12,000 charities that were using their system have been suddenly left with limited options for accepting donations on their website.

We’ve been helping a number of those move to Reldesk - a system that not only accepts online donations, but provides recurring direct debit and online gift aid declarations, as well as a full suite of tools for managing your organisation.

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Win more sales with a pipeline

Track your Charity Contacts Easily

Do you find keeping track of your donors, partners and ongoing cases difficult?

By tagging and categorising all of your contacts quickly, you’re able to easily filter the opportunities and contacts you want to engage with. Providing better insight into your organisation so everyone is on the same page.

Keep your tasks and notes in one place

Do you find yourself scrabbling around for documents and notes when a donor calls?

Keep notes, tasks and data within the contact record so you can respond with “How are you Adam?”, rather than “Umm… errr.. I think so.”

Keeping customer notes
Online Donations

Accept Recurring Donations in an Instant

Easy Website integration to take recurring Direct Debit donations completely online.

Drop donation forms into your website and start accepting recurring direct debit payments with no admin hassle, getting rid of paper-based versions and saving administration costs.

Giftaid …and track Giftaid too!

Charity CRM in the Cloud

Do you find you have IT issues with your current CRM, or difficulty managing who’s paid what?

By keeping your donations information and contact data in the cloud you and the team can access it easily from anywhere. Even in the middle of that important quarterly review meeting.

Cloud CRM

Some of our Clients

Sheffield CCG
People First

Start saving time now

Need customisations or additional features? We also offer Enterprise and Bespoke plans with onboarding, specialist data import and bespoke training.


We work with technology platforms and partners to provide integrations that suit your workflow. Here’s a list of the CRM integrations already built into Reldesk.

Gmail integration

Gmail / GSuite

Outlook integration

Outlook / 365

Excel integration


Google Sheets integration

Google Sheets

Google Drive integration

Google Drive

Google Calendar integration

Google Calendar

Apple iCal integration


Slack integration


And more